Contact us

Please use the form below to send us a message.

Our support is completely free of charge to all our clients: refugees and people seeking asylum (or sanctuary) who live in the London Borough of Richmond upon Thames.

We are all volunteers and apologise in advance for any delays in responding.

To help with specific queries, we may copy one or more of our volunteers’ personal email addresses into our responses.

By sending us a message, you agree to our privacy policy and terms of use.

Contact form

Select all that apply to you:

I'm… *

a refugeeseeking asylumreferring a potential clienta landlordkeen to helpliving in Richmondnot living in Richmondnot sure

We need your home address and phone number to enroll you as a volunteer.

If you don’t want to share these details, untick “keen to help”.

If you don’t live in Richmond upon Thames, we might not be able to help.

How can we help?

befriending as a client (get support from RWinR volunteers)finding a new host (as a refugee from Ukraine)finding a new host (for people from other countries)receiving donated household items (tell us about your needs below)renting property as a client (help finding a new home)reporting a safeguarding concern (if you think someone might be at risk)

Safeguarding notice

If anyone is in immediate danger, call 999 (see advice on calling silently or by SMS/textphone).

All our volunteers must undergo certified safeguarding training.

Please don’t report safeguarding concerns by sending us a message below.

Instead use our safeguarding forms if you’re concerned that our volunteers or anyone we work with might have done something wrong and put you or someone else at risk.

Tell Richmond Council if you think adults or children in the Borough might be at risk.

Report here

I'm interested in…

befriending clients (help refugees / people seeking asylum)donating funds / fundraisingdonating items to clientsevent organising and supportfinding homes for clientshosting clients in your homeletting property to clientsreporting a safeguarding concern (if you think someone might be at risk)supporting our charity admin and governance as a volunteer

Safeguarding notice

If anyone is in immediate danger, call 999 (see advice on calling silently or by SMS/textphone).

All our volunteers must undergo certified safeguarding training.

Please don’t report safeguarding concerns by sending us a message below.

Instead use our safeguarding forms if you’re concerned that our volunteers or anyone we work with might have done something wrong and put you or someone else at risk.

Tell Richmond Council if you think adults or children in the Borough might be at risk.

Report here

Donating items?

Please check the household items section on our donations page before sending your message. Thank you for considering our clients, but we might be delayed in responding to offers that don’t match our their requests.

Are you referring yourself or someone else as a client?

Your contact details and message

First name *

Last name *

Client's first name *

Client's last name *

Email *

Client's email *Your client will receive a copy of this referral.

Phone number *

Client's phone number (optional)

Client's address (optional)

Client's postcode (optional)

Date of arrival in the UK (if known)

Date of refugee status (if known)

Current immigration status (if known)0 / 2000

Home address *

Postcode *

Property address *

Property postcode *

Subject line *

Message *0 / 2000

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Please agree to our privacy policy and terms of use.

Consent *

I agree to RWinR’s privacy policy and terms of use

You can't report safeguarding concerns via this form

Please use our safeguarding forms if you’re concerned that our volunteers or anyone we work with might have done something wrong and put you or someone else at risk.